How does a firm on-board clients? Unworthy clients – who decides? What are the risks?

11 Nov 2021 1300 - 1400 GMT

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A webinar presented by the IBA Regulation of Lawyers' Compliance Committee

In a world where there is an increased scrutiny of client selection, both from within law firms and from prospective clients, reputational consequences affect the bottom line. The webinar will discuss how a law firm navigates competing professional, business, and ethical considerations in designing client onboarding approaches.

In relation to on-boarding clients and in consideration of law firms of differing sizes and locations across the globe, the panel will discuss:

• ethics and compliance issues;

• firm strategies in relation to ESG considerations;

• risks - including reputational risks; and

• access to justice vs. law firms exposure to risk.


  Prices in GBP + UK VAT @ 20%, where applicable:

IBA member


Non members


Certificate of Attendance

Certificates of attendance for this webinar are only available to IBA members. IBA members who have attended the live broadcast for more than 30 minutes based on verified sign-in and sign-out times will be sent a certificate to the email address provided at the time of registration. Certificates can only be issued to the name provided at the time of registration. If you have any queries relating to your Certificate of Attendance, please email webinars@int-bar.org

Rachel Bunbury

Westbury Law Professional Corporation, Toronto, Ontario, Canada; Diversity and Inclusion Officer, Regulation of Lawyers' Compliance Committee

Confirmed speakers
Liza Zhumakhmetova

Signum Law, Almaty, Kazakhstan

Ben Hammond

Ashurst, Hong Kong, Hong Kong SAR

Raffaele Caldarone

NCTM Studio Legal Associato, Milan, Italy; Chair, Law Firm Management - Projects Subcommittee

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Janis Meyer

Clyde & Co, New York, New York, USA

Riccardo Cajola

Cajola & Associati, Milan, Italy; Chair, Artificial Intelligence Working Group

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Sofiya Zhylkaidarova

SIGNUM Law Firm, Almaty, Kazakhstan

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Suzie Ogilvie

Freshfields Bruckhaus Deringer, London, England

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