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PRODID:-//Session events Calendar//IBA//EN
CALSCALE:GREGORIAN
VERSION:2.0
BEGIN:VEVENT
DTSTAMP:20260406T030611Z
DTSTART:20190925T143000Z
DTEND:20190925T154500Z
SUMMARY:Ombudsman\, ombudsman\, wherefore art thou ombudsman?
DESCRIPTION:Unfamiliar\, yet ubiquitous. Powerful\, yet not always mandat
 ed. What is this creature\, how does it function\, and how are tradition
 al ombudsman structures making a difference when applied to commercial s
 ettings?\n\nThis panel discussion will survey commercial utilisation of 
 the ombudsman structure in several jurisdictions\, discuss the extent of
  its success to date in various settings\, and consider ways to better u
 tilise this methodology to offer access to justice and assure process ef
 ficiency.
LOCATION:Room 403\, Floor 4
UID:114bcfc0-5d7a-4801-a062-b4a345ee8598
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