Class actions and other collective redress procedures now exist around the world, but the differences and variety are important, particularly between the US and EU models. When product recalls occur or allegations of defect are made, consumers may clamour for compensation in many jurisdictions at once. Our panellists will debate the best approaches for both manufacturers and consumers caught in such situations, asking how the differences between jurisdictions can affect strategy. Where is a consumer most likely to be compensated fully and quickly? Where is a manufacturer most likely to be treated fairly? Where will the courts provide the greatest access to consumer claims for compensation? Will they permit extraterritorial claims? Whose claims will be included and what kinds of claims can be included? Will the court screen out frivolous claims or encourage early settlement? Is discovery available where necessary? Do cost and fee rules determine strategy? In light of these considerable differences among jurisdictions, how should the parties move towards resolution?