Knowledge has always been at the heart of the legal profession. An essential component of practising law involves applying knowledge and expertise to solve clients’ legal problems. In the rapidly changing contemporary legal world, where cases, transactions and legal issues become increasingly more complex and globalised, managing the firm’s knowledge and expertise becomes crucial for finding innovative solutions to legal problems, serving clients effectively, reducing risks and delivering profitability to the firm. This session focuses on leading-edge topics that will shape the future of legal service delivery and the legal profession. These topics include the changing role of knowledge management professionals in law firms as a result of developments in big data, cognitive computing and the increasing application of artificial intelligence in legal processes.