Mourant

IBA Annual Conference Rome 2018

7 Oct - 12 Oct 2018

Session Room T, Level -1

Session information

Ombudsman and effective access to justice: international practices and trends
Session Room T, Level -1

Committee(s)

Access to Justice and Legal Aid Committee (Lead)
Banking & Financial Law Committee
Class Actions Committee
Communications Law Committee
Insurance Committee

Description

This session will begin with the launch of an international report into ombudsman services and effective access to justice, which will provide a valuable tool for lawyers, other practitioners and civil society organisations involved in the design of reforms in the justice sector. It will then examine whether ombudsman services can enhance access to justice; consider how the ombudsman model fits into the wider regulatory framework which aims at developing and implementing cost-effective justice models, including the use of alternative dispute resolution methods; and identify what characteristics make certain ombudsman models particularly successful and may have a tangible impact on poverty reduction, growth and development. What are the safeguards required? Do they suit every jurisdiction? Are industry-funded ombudsman an appropriate way for business to address otherwise costly complaints?

Session / Workshop Chair(s)

Andrew Mackenzie Scottish Arbitration Centre, Edinburgh, Scotland; Co-Chair, Access to Justice and Legal Aid Committee

Speakers

Anne-Marie Blaney The Mediation Collaborative , NEWRY, Ireland
Muhammad Danlami Platinum Spear & Buckler Attorneys, Kano, Nigeria
Mark Woods Law Council of Australia, Melbourne, Victoria, Australia; Co-Chair, Access to Justice and Legal Aid Committee