In advance of the session (over the course of September/October 2022), The Legal 500, on behalf of the Law Firm Management Committee, will canvass GCs and law firms to gather questions that they want to ask the panel/s about the simple ways that you can lose clients. As a result, the questions we will be asking will be editorially curated by Paul and myself, to give the sessions the right structure, but will be tailored specifically to the audience. What then follows is a “conference within a conference” the shorter sessions hold people’s attention, and a greater pool of speaker leads to diversity of thought and ideas.