IBA Annual Conference Miami 2022

30 Oct - 4 Nov 2022

Rooms 230-231, Level 2

Session information

50 ways to lose your clients

Tuesday 1 November (0930 - 1230)

Rooms 230-231, Level 2
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Networking hub (Exhibition hall)
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The full venue map is available on the delegate homepage


Law Firm Management Committee (Lead)


In advance of the session (over the course of September/October 2022), The Legal 500, on behalf of the Law Firm Management Committee, will canvass GCs and law firms to gather questions that they want to ask the panel/s about the simple ways that you can lose clients. As a result, the questions we will be asking will be editorially curated by Paul and myself, to give the sessions the right structure, but will be tailored specifically to the audience. What then follows is a “conference within a conference” the shorter sessions hold people’s attention, and a greater pool of speaker leads to diversity of thought and ideas.

Session / Workshop Chair(s)

David Burgess The Legal 500, London, England; Membership Officer, Law Firm Management Committee
Paul Marmor Sherrards Solicitors , London, England; Co-Vice Chair , Law Firm Management Committee


Michael Coates Shell, The Hague, Netherlands; Senior Vice Chair, Corporate and M&A Law Committee
Edna Falla-Quintanilla FedEx Express Latin America & Caribbean Division, Miami, Florida, USA
Jessica Fierman Bupa Europe and Latin America, Miami, Florida, USA
Jose Gonzalez Equitable Holdings, New York, New York, USA
Ruchi Kaushal Cable & Wireless Communications, Miami, Florida, USA
Melanie Sanchez Ontario Teachers' Pension Plan, London, England
Alex Tolston Hemisphere Media Group, Sauce, Uruguay