The delivery of legal services continues to raise issues of regulatory and professional conduct issues on the one hand, and the need to address access to justice on the other. In legal systems across the world, in both common law and civil jurisdictions, basic legal needs are not being met. The so-called justice gap is not limited to the most needy; surveys show that middle income and small business actors are also attempting to represent themselves when proper legal advice would be appropriate. The panel, including representatives of both common law and civil law jurisdictions, will explore developments in this area, particularly in regard to cross-border practice, where traditional forms of law firms are being challenged. In addition, the geometric advance of artificial intelligence, from advanced data aggregation and predictive services to the use of blockchain and smart contracts, is seen by some as an attempt to level the playing field and allow smaller firms to compete, and by others as a threat to legal jobs and the province of more wealthy firms and companies. Complementing the extended programming on artificial intelligence at this conference, the breakfast programme will touch on these issues in the context of the broader question: are the traditional means of delivery of legal services sufficient and if not, how far will we go before the old rules need to be changed?