Technology is bringing fundamental shifts to the legal industry – not just further enabling today’s processes, but altering legal work itself. Clients are also thinking differently about the role technology can play in their day-to-day operations, and many are leading the way and are already changed by technology. Some clients are the product of a wide variety of new technologies. How are lawyers embracing technology to become more efficient, price effective, innovative, and valuable to their clients? How do we recoup the investment of technology? How do we charge based on the introduction of new technology? What is the pricing strategy? Chargeable hours are going down as a result of tech, but not all clients are open to change.What are the pitfalls of new technology and technology implementations?